Returnal makes it easy for your customers to get value from products they own.

And easy for retailers to maximise the lifetime value of customers.

Proud to be a member of the Wincanton Innovation Lab 2024

Turning spend into
Revenue

• Increase customer lifetime value.

• Simplify customer acquisition.

• Increase loyalty and retention.

• Improve ROI from highly targeted marketing.

• Reduce Scope 3 emissions.

• Support your brand values and message.

Solving your challenges with
Returnal's Solution
Great for your customers
Great for Your Brand
Removing the hassle from
The Customer Journey
Shop sustainably banner.

Retailers acquire customers and hit sustainability targets when using our software.

Acquisition

Our serviced buy-back technology reduces waste & customer acquisition costs.

Loyalty

Fostering enduring customer relationships through more connected retail experiences.

Sustainability

Empowering retailers to accelerate their sustainability voyage with circular solutions.

Acquisition

Our serviced buy-back technology reduces waste & customer acquisition costs.

Acquisition

Our serviced buy-back technology reduces waste & customer acquisition costs.

Acquisition

Our serviced buy-back technology reduces waste & customer acquisition costs.

Acquisition

Our serviced buy-back technology reduces waste & customer acquisition costs.

Get excited about implementing your fully customised circular model today...

Returnal's solution to the retailer's problem...

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Problem

> UK retailers lose out on £10Bn of resale revenue to the marketplace boom.
Gumtree circular economy report 2023

> The global second-hand goods market is expected to reach £277Bn by 2027
ThredUp resale report 2023

> Consumers face the hassle of selling, or trash still-valuable items.

> Proposed EU Sustainability Directives present time critical challenges that retailers must address now.

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Solution

> Retailers offer credit for pre-loved items fostering loyalty, accessing revenue, and championing sustainable behaviours.

> Create a rewarding and circular retail experience, making the sustainable choice the convenient choice.

> Integrating circular models throughout the supply chain, future-proofs retailers against stringent compliance legislation.

Operational challenges
Removed
Your pre-loved product
Catered for by any carrier
Refreshed to your standard.
Sold via   optimal resale route.
Your revenue, increased.
Your circular model...
delivered.

Get excited about your fully customised circular model today

Feature comparison table.

Retail without Returnal

Tempalte price
$79
$400+
Powerful features
Numerous
Few
Suitability for the task
High
Low
A number reflecting quantity
40,000
1,000
A variable percentage
99.4%
17%
A linguistic cue for saying 'yes' or 'no'
Yes
No

“An innovation to transform the retail secondary market, change the relationship between retailer and consumer, and positively impact sustainable consumption.”

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Innovate UK

Smart Grants 2024

Real experiences, real results.

“Returnal boosted our sales in the secodary market and made acquiring customers easy.”

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86%

Of retailers say returns reduction software is too difficult to implement. Returnal clears the path for seamless integration.

106£Bn

Could be saved annually in the retail industry through improved management of secondary markets.

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Providing you with tangible insights to celebrate your positive impact and leave your customers with that feel good factor.

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Download on your iPhone or Android device and stay connected with your team, anywhere, anytime.

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Stay informed and inspired with our latest insights.

Feb 8, 2024

Greenstalling

Navigating EU Sustainability Directives: Your Retail Rescue